Oryx Group

Terms & Conditions

The conditions under which Oryx Group provides chauffeur, transfer, and tour services in Doha.

Last updated: 23 June 2026

  1. 1

    Child policy

    Children under 10 years of age travel free of charge. Children over 10 are charged at the standard rate.

  2. 2

    Service area

    The published rates are valid exclusively within Doha city limits. Trips outside this area are quoted separately.

  3. 3

    Waiting time

    For arrival transfers, the first hour of waiting is complimentary. Any additional waiting time is billed as an extra charge.

  4. 4

    Vehicle standards

    All fleet vehicles are maintained at a high standard and are no more than 3 years old.

  5. 5

    Inclusions

    Rates include fuel, comprehensive insurance (covering vehicle, passengers, and chauffeur), and all currently applicable taxes.

  6. 6

    Service guarantee

    In the event of a breakdown or accident, a replacement vehicle will be dispatched immediately.

  7. 7

    Vehicle environment

    Smoking is strictly prohibited inside all vehicles.

  8. 8

    Rate adjustments

    Rates are subject to change during special events or peak periods in Qatar.

  9. 9

    Tax status

    All quoted rates are currently tax-free.

Questions about these terms? Email info@oryxgp.com and our team will get back to you.